General Booking Terms

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General Booking Terms

PURPOSE

These General Terms & Conditions for Yacht Charter (hereinafter: Terms) regulate mutual rights and obligations related to services of accommodation on vessel – yacht charter.

 

BOOKING POLICY

From Client’s side, the booking intention is confirmed when advance payment is paid by Client. From Company’s side the booking will be confirmed when Booking confirmation is issued to the Client or the Agency and full amount of advance payment lands on its account on time as per the booking confirmation document.

➢ By requesting booking confirmation to be issued by sail2day.com, both the agent and the charterer acknowledge that have read and agreed to the Charter Contract’s Terms & Conditions and Company’s policy / General terms.

➢ Options are placed upon request, with validity of 4 days.

➢ Options for last minute charters are placed upon request, with validity of 1 or 2 days.

➢ Bookings are considered valid only when official booking confirmation has been provided from sail2day.com via e-mail and first payment has been received into company’s bank account in due time.

 

PAYMENT POLICY

After the yacht charter reservation has been agreed, which will be effective in writing only, the payment is to be done according to the following calculation:

– 50% for advance payment at the time of yacht reservation via bank transfer or via online payment by credit / debit card.

– 50% of balance not later than 1 month prior to yacht charter, via bank transfer or via online payment by credit / debit card.

➢ All payments must be done according to payment instructions listed in the booking confirmation document which the Company has sent either to Client or to Agency.

➢ The Vessel can be taken over only after the complete amount for yacht charter and all contracted extra services has been fully settled. If either advance payment or balance payment has not been fully settled until above stated deadlines, the Company shall be entitled to cancel the Vessel’s booking without any refunds to the Client.

➢ Last minute bookings must be paid in full upon booking confirmation and payment must be received the latest until the day before embarkation.

➢ All payments must be only in Euro.

➢ All amounts must be received into company’s bank account in full, net of banking commissions or credit card fees.

 

CANCELLATION POLICY

Should the charter of the booked Vessel be cancelled by Client, whatever the reasons may be, the Client shall be liable to inform the Company per email about the cancellation without delay. Client shall be charged as follows:

➢ Up to 31 days before embarkation, 50% of the total charter fee.

➢ Less than 30 days before embarkation, 100% of the total charter fee.

➢ No show: Withhold of every paid amount.

➢ Early Abandon (when the Client leaves prior to the contracted check-out time): Withhold of every paid amount.

➢ Cancellation of crew services: 1 to 60 days before embarkation, 30% of the total service fee.

➢ Refunds will be made only if the yacht will be chartered again under the same conditions. (However, administration fee of 350,00 € is applicable)

➢ If payments are not processed by the due dates, the company reserves the right, without any liability, to cancel the booking & charter the yacht to a third party.

 

Should the booking be cancelled by Company, then Company will offer to Client:

  1. reservation of another vessel, from own fleet or from another fleet, of similar size and with similar features, if possible. Generally, in case of switching to another vessel, these Terms apply to the new vessel accordingly OR
  2. full refund of all amounts that Company has received from Client for the Vessel. Client acknowledges that in case when severe damages of the Vessel have occurred during the previous charters, or due to events such as acts of God, Company is objectively not guilty for this, and thus Client shall aim to be cooperative towards finding appropriate alternative solution under the given circumstances.

 

COVID-19 CANCELLATION POLICY & RESCHEDULING

➢ In case of official government restrictions about the pandemic, which may affect the dates of a charter, a reschedule to other dates is possible.

➢ In case the charter cannot be processed due to the borders closing and a reschedule is not possible, a credit note will be issued (plus administration fees).

➢ The charterer is responsible to inform us about their official travel restrictions promptly (official travel ban or obligatory quarantine due to lockdown). For any last-minute cancellation or no-show the normal cancellation policy will apply.

➢ Covid-19 policy is subject to change according to the Greek government’s future regulations regarding the pandemic.

 

YACHT CHARTER PRICE

The price for yacht charter is in Euro & include current VAT 24% and is subject to change without prior notice. Charter rates include: the Vessel equipped according to the presently effective inventory-list, as well as usual charter base services at the time of Vessel’s delivery (check in/check out) and mooring fees for the first & last charter night at our charter base in Vlicho Bay, Nydri, Lefkas.

Charter rates do not include: Food & Beverages, Skipper / hostess services, fuel / water consumption, mooring fees, canal fees, provisioning, or transfer services, or any other additional services other than those explicitly stated as included in Vessel’s equipment list.

If the yacht charter starts and/or ends in an Alternative base (any base other than Vlicho Bay, Nydri, Lefkas which is the homeport of the Vessel) the Client acknowledges that any berthing fees of the Alternative base (marina) are not included in the Yacht charter price, and that the Client will need to settle the corresponding berthing fees in the Alternative base, in addition to a one-way fee or base change fee as per valid Price List of the Company.

 

ADDITIONAL SERVICES & EXTRAS

Additional services and extra equipment for which an extra payment shall be done (hereinafter: Extras) in accordance with the effective Price List (e.g. transfers, skipper, wifi, SUP etc.) should be requested by Client and agreed prior to booking confirmation. Client may ask for addition of certain Extras even after the booking confirmation, and the Company will undertake reasonable effort to provide the newly requested Extras to the satisfaction of Client, and will inform the Client if it is possible to upgrade the booking with requested new Extras or not. Client acknowledges that the Company is not obliged to provide newly requested Extras at that point in time. At the latest, all Extras must be confirmed by both sides in writing not later than 10 days prior to the beginning of the charter date.

➢ Obligatory & Optional extras are payable at base in cash, prior to embarkation. In case a credit card will be used for the payment of the extras, any extra fees will be paid by the card holder.

➢ No pets are permitted on board unless this will be accepted by our company in written confirmation. In this case an extra fee of 150,00 € is applicable.

➢ If there is a crew change during the charter (skipper remains the same) an extra fee of 100,00 € is applicable per crew change (incl. paperwork preparation, new bed linen & towels). End cleaning cost for crew changes as per our Price List.

 

SECURITY DEPOSIT

For all bareboat and skippered charters, cover against damage or loss to the yacht and her equipment is required.

➢ A sum of between 1.500,00 € and 4.000,00 € – depending on the yacht – will be asked at base prior to embarkation. The Security Deposit is payable either via POS machine by accepted credit card or in cash.

➢ After the completion of yacht charter the whole Deposit shall be returned to the Client, unless some Vessel damages or loss of equipment have occurred, or unless the Client or its crew have not acted in accordance with these Terms. However, if the damages or breach of these Terms have occurred, then Deposit will be retained partly or fully, depending on size of the Damage or breach:

– In case of a larger damage or breach, Deposit shall be kept in full, and Client has no right for refund.

– In case of a smaller damage or breach, Company will keep the amount needed for the repairs and purchase of damaged or lost equipment, covering of intervention costs, plus 100 EUR of handling costs, while the rest of the Deposit shall be returned to Client.

– In case if the Vessel will not be capable to go to next charter due to the incurred damages, always the full Deposit shall be taken, due to the fact that Company shall have expenses related to remunerating the next client.

– In case if the damage has happened due to gross negligence of the Client, or behaviours such as sailing under influence of alcohol or illegal drugs, sailing single-handed or sailing at forbidden times or outside of approved areas, or participating in regattas without written approval of Company, or similar serious breaches of these Terms, the Client shall be liable even beyond the amount of the Deposit, including expenses connected to repairs and remunerations for lost charter income in the next weeks. In such cases the Client is liable to cover those expenses without delay, and latest within 30 days from the end of the charter period. In case of lost equipment such as dinghy, outboard engine or similar, the Client is liable to Company for the full price of the lost items. These must be paid to Company within 7 days from the end of the charter period.

 

➢ The Security Deposit applies per accident (damage / loss). In case an incident occurs, in order to be covered against a 2nd incident, the charterer must replenish the security deposit to the initial amount. The new deposit is refundable in the end of the charter in case of no damages, losses, or breaches. In any other case, the charter agreement may be terminated.

The company reserves the right not to accept payment of Security Deposit in cash (for example: for one-way charters)

 

RISK OF YACHT USE & INSURANCE

Client fully accepts all risks connected with the Yacht charter, and all possible damages which can arise to the Client and/or crew members due to Yacht use. In particular, Client accepts the sole responsibility for the Yacht use, and waives each and every responsibility of Company, including in situations such as possible accidents and injuries of the Client and/or crew members, regardless of the reason of their occurrence, as well as any possible damages on the Client’s and/or crew members’ personal belongings, as well as the situations when the belongings are missing or lost, either during the Yacht charter or after the Yacht check-out.

All vessels have been hull insured and have the appropriate insurance policies against damage towards persons and against damage towards third parties. The sails are not covered by insurance policy and the Client bears the costs of any kind of sails damage. The insurance does not cover damages of Client’s personal property and property brought to the Vessel, nor any deliberately caused damage, nor any damage caused by Clients’ lack of diligence. It is strongly recommended that, upon booking, Client and all crew members should contract adequate travel and health insurance packages for their travel arrangement.

 

CREW LIST / CLIENTS DOCUMENTS & ARRIVAL DETAILS

The Client must send a correctly filled Crew list, not later than 15 days prior to the first day of charter. The Client agrees that s/he is the main contracting party of the Company, and that Client is responsible for the other guests on board. Additionally, it is recommended to send an estimated time of arrival at least 15 days prior to the first day of charter, in order for the base staff to organize check-in procedure in as smooth way as possible. If Client has booked the transfer (e.g. from airport), then sending detailed arrival and departure information at least 15 days in advance is obligatory. Client is responsible for the accuracy of delivered crew list information, as well as for validity of all passports, visas, licenses and other identification documents. In particular, Client acknowledges that the sailing license is a very important document onboard and is legally responsible for its accuracy and Trustworthiness. In case the required information has not been provided in due time, the company has no responsibility for any possible delay that may occur at the 1st charter day.

 

CHECK-IN / CHECK-OUT

➢ Embarkation: Starting date, from 18:00 / Disembarkation: Ending date, by 09:00 – Obligatory return at the base the evening before the end of charter at 17:00 the latest. Check in/out procedures time is considered part of the charter period.

➢ In case the check in procedures will be postponed for another day than the one already confirmed in advance, a surcharge is applicable.

The Client is obliged, on the occasion of taking over the Vessel, to give to the representative of Company a verified voucher with all Client’s data and charter appointment, with an insight into the original document of the skipper’s license. Also, identification documents (e.g. passports) of all guests on board must be provided for the purpose of re-checking the crew list. On the occasion of taking over the vessel the Client shall examine the inventory list with the representative of Company, confirming the condition of the delivered Vessel with his signature. The same procedure shall be done with instruments aboard. Any possible Client’s subsequent complaints would not be accepted if the Client confirmed that the Vessel was in order and that the Vessel’s equipment was complete and in order as well. Possible concealed faults and absence of the equipment that Company was unaware of during the take-over of the Vessel do not entitle Client to require the charter price deduction. Should any of the Vessel’s parts be damaged or lost during the previous charters, and if it is impossible to obtain the new Vessel parts prior to the date of the new charter, provided their loss will not seriously affect the security of navigation, it will not be possible for the Client to give up the charter or to demand a reduction of the charter price. Client acknowledges that such situations are not under influence of Company, but are consequence of damages made by a previous client. The Vessel is to be delivered with full fuel and water tank, and it has to be returned to the charter base in the same state with a full fuel and water tank. Due to the fact that Vessels are expensive property and a certain level of skill is needed to operate them, Company may require from Client (or their skipper) to demonstrate their navigation skills in presence of a representative of Company. The costs for the stated demonstration (if any) shall be paid by Client and the time spent for testing shall be included in the charter period of the Vessel. Should it be considered that the Client (skipper) is not skilled enough, Company shall hire an official skipper and the required costs for such a service shall be paid by Client according to the current Price List. If the Client refuses the assigned skipper, s/he will be forbidden for sail out, the contract shall be immediately terminated, and the paid amount shall be kept without any rights of reimbursement.

Client shall pay for damages on a Vessel as described in these Terms, if any damages are found during the Vessel’s examination, as described in the “Safety Deposit” section. Otherwise, if the Vessel is returned in a good state and a full fuel and water tank, the whole Deposit shall be returned to the Client. Should the Client take back the Vessel to a port that is not stated in the contract as the destination port, the Client must pay all costs included in the Vessel’s transport to the destination port, including all remuneration costs for the next client of the Vessel, plus a penalty fee of 300 EUR. Similarly, if Client is overdue, s/he will be fined – every delay longer than 3 hours shall be fined with double daily charter price, plus all the costs emerged due to the impossibility of the Vessel’s delivery to next client. Running behind schedule owing to weather conditions is not justified because it is necessary to keep the vessel at an appropriate distance from the charter base during the last 48 hours before the charter ends. If the Client wishes to prolong the period of charter, whatever the reason may be, s/he should immediately inform Company about his/her intentions. Company shall in return inform the Client whether the desired prolongation is possible or not, and, if the prolongation is possible and confirmed, and the Client has paid for it, will organize for all the necessary paperwork for additional days

The yachts are being checked thoroughly underwater by diver during the check-out procedure of each charter.

In cases of complaints, notice must be given to sail2day immediately upon the event’s occurrence and in writing upon disembarkation when the yacht can be inspected. Any claim or complaint is noticed after the charter period has ended, may be disregarded.

 

 

 

REQUIREMENTS TO BOOK A SAIL2DAY YACHTS CHARTERING SERVICE

➢ Sailing qualification for chartering a boat

According to the Greek Sailing laws you need at least one official valid sailing license in order to take over a Bare Boat.

As a sailing license the Greek Port Authorities recognize any sailing license or certification from a sailing school, a yacht club or any relative organization is defined as the appropriate documentation officially recognized in the charterer’s home country.

A sailing experience declaration may be required by the local port authorities for the skipper.

 

SAIL2DAY reserves the right to decline a sailing license not recognized or accepted by the Greek Port Authorities like the Croatian CATEGORY B license which is valid only for Adriatic Sea. SAIL2DAY reserves the right to oblige the charterers hiring a skipper if any doubt as to their sailing skills arises during embarkation.

 

In bareboat charters at least one sailing license must be sent to us along with the booking confirmation.

– The license must be in English language or translated and suitable for specific yacht.

– Day skipper license or license with other limitations is not accepted by Greek authorities.

– The skipper is obliged to always keep on board an updated authorized crew list. In bareboat charters at least one sailing license must be sent to us along with the booking confirmation.

 

➢ Skippered / Bare Boats

If you do not have any qualifications and you need a skipper, SAIL2DAY can provide a professional skipper for as many days you wish. Also, a skipper can be hired even if you are an experienced sailor with sailing skills, but you require your sailing holidays to be more relaxing and want to benefit from the skippers local knowledge. The skipper fee is always agreed beforehand and in writing and must be fully paid upon embarkation.

Also, we remind you that the skipper needs his own cabin as he is obliged to sleep on board from the beginning to the end of the charter. The client must provide food for the whole charter period to the skipper, by cooking on board or eating at a restaurant.

 

OTHER

Other than what was already stated in these terms, the Client shall also be liable:

– to be nautically and navigationally skilled for the Vessel charter, otherwise he shall be liable to accept a skipper according to the effective Price List of the Company,

– to have all required licenses for operating the Vessel in case of bareboat charter,

– not to leave the Vessel to a third party or unattended at any time,

– not to transport persons or goods for commercial purposes, or engage in any other commercial use of Vessel

– to have aboard exact number of persons, and exact persons, as stated on the crew list,

– to keep the crew list with the certificate of residence registration together with ship documentation for the whole duration of charter,

– to promptly inform the Company about any possible changes in crew members or passengers,

– to fully respect legal regulations of the host country,

– not to participate in competitions and regattas without consent granted in written by the Company,

– to hold on to obligatory control intervals for the duration of cruising,

– to undertake all safety precautions in order to keep the Vessel in good condition and avoid any damages or towing of the Vessel,

– not to leave the port if the foreseen wind force were estimated stronger than 25 knots, or if the port authorities issued a prohibition on leaving port

– to avoid unnecessary burdening of masts, sails and ropes, i.e. to sail respecting the weather conditions

– to plan the navigation route very carefully, so that two days before arrival the vessel is at approximately 40 NM distant from the check-out charter base,

– not to sail at night (between 30 minutes before sunset and 30 minutes after sunrise),

– not to sail single-handed,

– to inform the charter base manager about the Vessel’s exact location in case of severe weather conditions (gale-force wind), in order to avoid unnecessary and expensive search for the Vessel,

– not to operate the Vessel under influence of alcohol or any illegal drugs, and generally not to use or have any illegal drugs on board,

– not to make excessive noise in marinas, harbours and other mooring locations,

– to respect privacy and night-rest rights of occupants of the neighbouring vessels and houses,

– not to engage with fishing or any other submarine activities without a valid license for such activities,

– not to embark pets (dogs, cats, birds, etc.) aboard without prior written consent of the Company

 

The Client warrants joint responsibility for all crew members i.e. guests on-board. All consequences arising from the Client’s or his crew or guests on board not respecting the above liabilities are the joint and several responsibility of the Client and crew/guests on-board. In case of breach of the clauses above or other obligations of the Client and its crew/guests based on these Terms, the Company is entitled to remunerate from the Deposit in amount between 100 EUR and the full Deposit, depending of the seriousness of the breach, and to claim indemnity for full incurred damage.

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