GENERAL TERMS & CONDITIONS 2027

Skippered Charter Edition

These General Terms & Conditions 2027 (hereinafter: the “Terms”) were issued on 01 September 2026 and replace all previously published terms. The applicable Price List 2027 is published in a separate document. This edition applies to Skippered Charters; a separate Bareboat Edition governs bareboat charters.

1. PURPOSE

These Terms govern the conditions under which SAIL2DAY (hereinafter: the “Company”), as owner or manager of Yachts, provides services to clients booking and using the Yachts (hereinafter: the “Charterer”). By signing the Charter Party and/or paying the agreed amounts, the Charterer confirms that he/she has read, understood, and accepted these Terms in their entirety.

2. BOOKING TERMS

2.1 Scope: All bookings are subject to: (a) these Terms, (b) any special booking conditions set out in the Company’s offer statement, and (c) the Charter Party Terms, which form an integral part of the Agreement.

2.2 Acknowledgement by Charterer and Broker(s): By requesting to proceed with a booking, the Charterer and any Broker(s) involved acknowledge that they have read, understood, and agreed to all applicable booking and charter terms and conditions. By taking delivery of the Yacht, the Charterer confirms that they have read, understood, and agreed to all Charter Party Terms without modification and assume full responsibility thereunder, even if the Charterer has not personally signed the Charter Party.

2.3 Offers: All offers issued by the Company are valid only until the option expiration date stated therein, unless otherwise agreed in writing.

3. BOOKING POLICY

3.1 Formation of Booking: From the Charterer’s side, a booking intention is confirmed once the advance payment has been made by the Charterer. From the Company’s side, a booking is confirmed once a Booking Confirmation has been issued to the Charterer or the Agency, and the full amount of the advance payment has been received in the Company’s bank account within the time limit stated in the Booking Confirmation document.

3.2 Acknowledgement of Terms: By requesting the Company to issue a Booking Confirmation, both the Charterer and any Agent/Broker acknowledge that they have read and agreed to the Charter Contract Terms & Conditions as well as these General Terms & Conditions.

3.3 Options: Options may be placed upon request and remain valid for four (4) days. Last-minute options may be placed upon request and remain valid for one (1) or two (2) days, as specified by the Company.

3.4 Validity of Bookings: A booking shall be deemed valid only when an official Booking Confirmation has been issued by the Company (via email from sail2day.com) and the first payment has been received in the Company’s bank account within the prescribed deadline.

4. PAYMENT POLICY

4.1 Payment Schedule: After the Yacht charter reservation has been agreed — which shall be effective in writing only — the payment shall be made according to the following calculation: Advance Payment: 50% of the total charter price, payable at the time of booking via bank transfer or online credit/debit card payment. Balance Payment: the remaining 50% of the charter price, payable no later than 35 days prior to the Yacht charter, via bank transfer or online credit/debit card payment.

4.2 Payment Instructions: All payments must be made strictly according to the instructions provided in the Booking Confirmation sent to the Charterer or the Agency. The Yacht may only be delivered after full payment of the charter price and all contracted extras. If either the advance or balance payment has not been received by the stated deadlines, the Company shall be entitled, without prior notice, to cancel the booking and retain any payments received.

4.3 Last Minute Bookings: For last-minute bookings, the full charter price must be paid upon Booking Confirmation, and payment must be received no later than the day before embarkation.

4.4 Currency & Fees: All payments shall be made in Euro (EUR). All amounts must be received net of any bank charges or credit card fees.

4.5 Payment for Extras: Some of the additional services and extras (e.g., cleaning fee, charter pack, crew arrangements, optional equipment & services) are provided by independent suppliers and are payable directly by the Charterer in cash at the base, unless otherwise agreed in writing.

5. CANCELLATION POLICY

5.1 Charterer-Initiated Cancellation: Should the Charterer cancel the booked Yacht for any reason, the Charterer must inform the Company without delay via email. Cancellation fees shall apply as follows: more than 35 days before embarkation: 50% of the total charter price; less than 35 days before embarkation: 100% of the total charter price; no show: 100% of all amounts due, including charter price, mandatory/optional extras, and crew services; early abandonment: 100% of all amounts due, including charter price, mandatory/optional extras, and crew services; cancellation of crew services: 50% of the total service fee if cancelled 1 to 60 days prior to embarkation. In any case where the Yacht is successfully re-let under the same conditions (i.e., charter period, price, etc.), any payments received will be credited toward a future charter, which must commence no later than October 20th of the following year.

5.2 Non-Payment: If payments are not processed by the due dates, the Company reserves the right, without any liability, to cancel the booking and charter the Yacht to a third party without prior notice.

5.3 Company-Initiated Cancellation: In the event the Company must cancel the booking due to force majeure or other reasons: (a) Force Majeure: including, but not limited to, Yacht disablement, actual or constructive total loss prior to charter commencement. In such cases, all amounts collected shall be reimbursed immediately, without interest. The Company may attempt to provide a substitution Yacht, but neither the Company, Owner, nor any Broker is liable to ensure availability or compensate for consequential damages (e.g., travel or accommodation costs). (b) Other Reasons: the Company may either offer a substitution Yacht of similar size/type or refund all amounts.

5.4 COVID-19 Policy: No specific COVID-19 cancellation policy is offered.

5.5 Clarification: A Yacht charter is a stand-alone sea service; it is neither a travel package nor a linked-travel arrangement.

6. YACHT CHARTER PRICE

6.1 Currency and VAT: All Yacht charter prices are quoted in Euro (EUR) and include the current VAT of 24%. Prices are subject to change without prior notice. Items marked (*) are provided by independent suppliers, are non-commissionable, and payable directly by the Charterer in cash at the base prior to embarkation, or in advance via bank transfer.

6.2 Pricing Accuracy: In the event of an administrative error leading to an incorrect published price, the Company reserves the right to correct the error.

6.3 Charter Rates Include: Use of the Yacht, equipped according to the current inventory list. Standard charter base services at the time of delivery (check-in/check-out). Mooring fees for the first and last night at the charter base in Vlicho Bay, Nydri, Lefkas. Clean linens: one set of bed sheets per cabin and one bath towel per person. Note: outboard motors are not included by default.

6.4 Charter Rates Do Not Include: Food and beverages, Skipper/Hostess services, fuel and water consumption. Berthing fees at other marinas, canal fees, provisioning, or transfer services. Any other additional services unless explicitly stated in the Yacht’s equipment list. Travel insurance, personal accident insurance, Skipper liability insurance, or insurance for personal belongings. Optional equipment or services such as water toys.

6.5 Alternative Base: If the charter starts/ends at an alternative base (any base other than Vlicho Bay, Nydri, Lefkas, the homeport of the Yacht), the Charterer acknowledges that berthing fees at the alternative base are not included in the charter price. The Charterer is responsible for paying all corresponding berthing fees, plus any applicable one-way or base change fees as per the Company’s current Price List.

7. ADDITIONAL SERVICES & EXTRAS

7.1 General: Additional services and extra equipment (hereinafter: “Extras”) are available according to the current Price List (e.g., transfers, Wi-Fi, SUP, etc.) and must be requested by the Charterer prior to Booking Confirmation. (a) The Company will make reasonable efforts to provide newly requested Extras after Booking Confirmation. (b) The Company will inform the Charterer whether the requested Extras can be added to the booking. (c) The Company is not obliged to provide additional Extras if they cannot be arranged. (d) All Extras must be confirmed in writing by both parties no later than 10 days prior to the charter start date. Note: for Skippered Charters, the Skipper is a mandatory component of the charter and is provided for the full charter period under the Charter Party Terms — “Extra” here refers only to the fact that the Skipper fee is billed as a separate line item from the Charter Fee, not that the Skipper is optional.

7.2 Payment of Extras: Obligatory and optional Extras are payable in cash at the base prior to embarkation. If a credit card is used, any applicable fees are the responsibility of the cardholder.

7.3 Pets: No pets are permitted on board.

7.4 Crew Changes: If there is a crew change during the charter (Skipper remains the same), an extra fee of €100 applies per crew change, covering paperwork preparation, new bed linens, and towels. End cleaning costs for crew changes are as per the Company’s Price List.

7.5 Obligatory Extras: The Standard Charter Pack is mandatory and payable in cash at the base.

7.6 Redelivery at Unauthorized Port: Where the Vessel is redelivered at a port other than the agreed disembarkation port, a €300 penalty applies, in addition to all Yacht transport and repositioning costs for the next Charterer — see Clause 13.6(b) for full terms.

7.7 Gratuity: Gratuity for the Skipper is entirely at the Charterer’s discretion and is not included in the Charter Fee or Skipper fee. Where given, it is customary to do so on the final day of the charter, either directly to the Skipper or via the Company’s base manager.

8. SECURITY DEPOSIT

8.1 Requirement: A Security Deposit (€1,500 – €4,000) is required for all bareboat/skippered charters to cover potential damage or loss. Payable at base via POS with Visa or Mastercard.

8.2 Refund and Retention: At the end of the charter, the Security Deposit will be refunded without interest if no liability, damage, or loss has occurred. If used to cover liability, damage, or loss caused by the Charterer or their crew, any remaining deposit will be refunded after repair costs or liability have been ascertained. In case of a dispute over liability, the Company may retain the relevant portion of the Security Deposit until resolution. Retention of the Security Deposit does not limit the Company’s right to claim additional damages exceeding the deposit, especially in cases of illegal acts, gross negligence, or actions excluded from the Yacht’s insurance coverage.

8.3 Use of Deposit: (a) Larger damage or breach: full deposit may be retained. (b) Smaller damage or breach: deposit will cover repair costs plus €100 handling fees; the remainder will be returned. (c) If the Yacht cannot be delivered to the next charter due to damages, the full deposit will be retained. (d) Gross negligence or prohibited activities (e.g., sailing outside approved areas, regattas without written approval, forbidden equipment on board etc. ) will make the Charterer liable for costs beyond the Security Deposit, including lost charter income and repair expenses.

8.4 Lost Equipment: For lost items such as dinghies or outboard engines, the Charterer is liable for full replacement cost of the item bought new, payable before the end of the charter period.

8.5 Multiple Incidents: The Security Deposit applies per incident (damage/loss). To cover a subsequent incident, the Charterer must replenish the deposit to the original amount. Failure to do so may result in the Company treating the charter as breached and terminating the agreement.

8.6 Cash Restrictions: The Company reserves the right not to accept cash for the Security Deposit (e.g., for one-way charters).

9. RISK OF YACHT USE & INSURANCE

9.1 Acceptance of Risk: The Charterer fully accepts all risks connected with the use of the Yacht, including potential damages or injuries to the Charterer and/or crew members. The Charterer assumes sole responsibility for the Yacht’s use. The Charterer waives all claims against the Company for accidents, injuries, or damage to personal belongings during or after the charter.

9.2 Yacht Insurance: All Yachts are insured in compliance with Port State regulations against accidental damage, including damage to third parties. Insurance covers: Hull, Machinery, Equipment, and Third-Party Liability. Insurance does not cover: sails, dinghy, outboard engines, theft or loss of personal belongings, and accidents affecting charterers.

9.3 Limitations: The insurance may not cover events caused by: (a) willful misuse (b) gross negligence (c) fraudulent behavior (d) illegal activity (e) breach of charter terms (including non-payment of repairs, fuel, or berth dues) (f) insurance includes a deductible per insurable event, which the Charterer must bear as part of the Security Deposit.

9.4 Exclusions: No additional insurance is included beyond the Yacht insurance described above. The charter does not include: (a) Travel Insurance (b) Personal Accident Insurance (c) Trip Cancellation or Trip Curtailment Insurance (d) Any other insurance not clearly mentioned. For Skippered Charters, liability for loss, damage, or injury arising from the Skipper’s professional operation of the Yacht is covered under the Company’s insurance as described in Clause 2(b) and Clause 15 of the Charter Party Terms; no separate Skipper Liability Insurance applies.

9.5 Recommendations: All persons embarking on the Yacht are strongly advised to obtain adequate and valid travel insurance.

10. CHANGES IN BOOKING

SAIL2DAY reserves the right to without prior notice make changes by assigning any booking to another Yacht, at any time prior to charter start date, on condition that such Yacht shall be of equivalent or better type, model, age, equipment and specifications.

10.1 Company’s Right to Make Changes: The Company reserves the right to make changes to any booking without prior notice, by assigning the Charterer to another Yacht, at any time prior to the charter start date. The substitute Yacht will be of equivalent or better type, model, age, equipment, and specifications.

10.2 Conditions: Any substitution will be communicated to the Charterer in writing and all rights, obligations, and terms of the original Charter Party shall apply to the substitute Yacht.

10.3 Charterer Acceptance: By accepting a substitute Yacht, the Charterer acknowledges that all provisions of the original Charter Party and these Terms continue to apply. No additional claims for compensation can be made solely on the basis of the substitution, provided the replacement Yacht meets the above equivalence criteria.

11. DOCUMENTATION & FORMALITIES

11.1 Official Documentation: Only documents issued by the Company (e.g., offers, forms, contracts, checklists) are considered official proof of charter conditions. Guest comments on unofficial forms are considered testimony only and do not modify the charter terms. The Company reserves the right to disregard any documentation not issued by the Company.

11.2 Required Information: All persons embarking the Yacht must provide, in compliance with local regulations, the following information for submission to governmental authorities: full name (as in passport or travel document), gender, date of birth, type of travel document, document number, country of issue, and expiry date, country & address of residence, mobile number. Passport / ID copy of Charterer is mandatory.

11.3 Charter Party: Upon booking, the Charterer receives the Offer / Booking Confirmation or Charter Party to sign. Due to Greek legal requirements, the Charterer must also execute a Greek Charter Party with the local Port Authority before taking possession of the Yacht. The Greek Charter Party is in both Greek and English, and its terms must match the Booking Confirmation Terms. In case of conflict, the Booking Confirmation Terms prevail.

11.4 Company Authorization: By confirming a booking in Greece, the Charterer and any Broker(s) authorize SAIL2DAY – Christiana Fass to sign and execute the Greek Charter Party on their behalf to facilitate timely delivery of the Yacht. The Charterer agrees to sign the Greek Charter Party upon arrival at the charter base.

12. CREW LIST / CHARTERERS DOCUMENTS & ARRIVAL DETAILS

12.1 Crew List Submission: The Charterer must submit a correctly filled Crew List no later than 20 days before the first day of the charter. The Charterer is the main contracting party and responsible for all guests on board.

12.2 Arrival Details: The Charterer is strongly recommended to provide estimated arrival time at least 20 days prior to charter to ensure smooth check-in. If the Charterer has booked a transfer service (e.g., from the airport), detailed arrival and departure information must be provided at least 20 days in advance.

12.3 Responsibility for Accuracy: The Charterer is responsible for the accuracy of the Crew List and the validity of all passports, visas, licenses, and other identification documents.

12.4 Consequences of Missing Information: Failure to provide required information in due time relieves the Company of responsibility for any delays on the first day of the charter.

13. CHECK-IN / CHECK-OUT

13.1 Embarkation & Disembarkation Times: Embarkation: starting date from 17:00 – 18:00. Disembarkation: ending date by 09:00. Obligatory return: Yacht must be back at the base the evening before the end of charter by 16:30 (May to September) & 16:00 (October to April). Check-in/out procedures are considered part of the charter period. Postponed check-in procedures are subject to a surcharge. The Skipper’s safety briefing shall cover, at minimum: use of the Vessel and her equipment; general safety and security aboard; location and use of emergency equipment and procedures; safe use of water sports equipment; the Company’s smoking and drugs policy; children’s safety and supervision aboard; and expected conduct while in port, together with any local laws or restrictions relevant to the cruising area.

13.2 Documentation at Handover: On taking over the Yacht, the Charterer must provide: (a) verified voucher with all Charterer data and charter appointment (b) identification documents (e.g., passports) of all guests for re-checking the Crew List.

13.3 Inventory & Condition Check: The Charterer shall examine the inventory list with the Company’s representative and confirm the Yacht’s condition. Any complaints after confirmation are not accepted. Concealed faults or missing equipment unknown to the Company at handover do not entitle the Charterer to a price reduction. Previous charter damages that do not affect navigation cannot justify refusal of charter or price reduction. Complaints about pests (bugs, mice, cockroaches) will be assisted but are not compensable if the Yacht was delivered checked and free of such issues. All issues must be reported immediately during the charter; complaints after the charter may be disregarded.

13.4 Fuel & Water: The Yacht must be delivered and returned with full fuel and water tanks.

13.5 Skipper Assignment: The Skipper is assigned by the Company for the full charter period as Master of the Yacht, per the Charter Party Terms.

13.6 Damages & Penalties: The Charterer is liable for damages as described in the Security Deposit section, save where such damage arises from the Skipper’s professional operation of the Yacht (see Clause 9.4 and Clause 15 of the Charter Party Terms). (a) If returned in good condition with full fuel/water, the full deposit is refunded. (b) Taking the Yacht to an unauthorized port incurs costs for Yacht transport and remuneration for the next charter, plus a €300 penalty (see Clause 7.6). (c) Late return: every delay exceeding two (2) hours incurs a penalty equal to double the daily charter rate, together with all costs arising from delayed delivery to the next Charterer. (d) Weather conditions do not justify late return; the Yacht must be within 40 NM of the base 48 hours before charter end. (e) Charter extension requests must be immediately communicated; if approved and paid, the Company will arrange all necessary paperwork.

13.7 Underwater Inspection: Yachts are checked thoroughly underwater by a diver during the check-out procedure of each charter.

14. SUPPORT

14.1 24/7 Support Line: SAIL2DAY provides a 24/7 support line for charter clients during their holiday. Charterers requiring assistance must inform the local base manager without undue delay.

14.2 Cooperation Requirement: The Charterer must cooperate in resolving any issues that occur. SAIL2DAY will strive to resolve technical issues within 12 working hours, where feasible. In remote locations or outside Lefkada ports, response times will be longer.

14.3 Non-Compliance Consequences: If the Charterer fails to respond to communications or follow Base Manager instructions, they forfeit any right to complain. Instructions may include returning the Yacht to base or to a specific port for technical resolution. Failure to comply makes the Charterer liable for further damages or losses incurred.

14.4 Underwater & Technical Assistance: The Charterer acknowledges that unforeseen situations (e.g. propeller entanglement) may require a professional diver. The Charterer agrees to bear the full cost of such diver services unless the incident is proven to result from equipment failure not attributable to Charterer misuse or negligence.

15. REQUIREMENTS TO BOOK A SAIL2DAY YACHTS CHARTERING SERVICE

15.8 Skippered Charter — Skipper Provision: For all Skippered Charters, a professional Skipper is provided by the Company as Master of the Yacht for the full charter period, with full and final authority over the safety, navigation, and operation of the Yacht as set out in the Charter Party Terms. (a) The Skipper fee is agreed in writing as part of the Booking Confirmation and is payable in cash at base upon embarkation, unless otherwise agreed. (b) The Skipper must be provided with his own cabin and toilet facilities aboard, and the Charterer must provide the Skipper’s meals throughout the charter, as further detailed in the Charter Party Terms. (c) Operation of the Yacht’s tender (dinghy) is addressed exclusively under the Charter Party Terms.

15.9 Skipper Disputes: Should discomfort or disagreement arise between the Charterer and the Skipper, both parties shall first seek to resolve the matter through the base manager. As the Skipper is permanently assigned to this Vessel, no Skipper substitution is available during the charter.

15.10 Skipper Conduct & Privacy: The Skipper will make reasonable efforts to give the Charterer and his party privacy aboard, and will carry out his duties with discretion and professionalism, interacting with the Charterer’s party as needed for navigation, safety, and at the Charterer’s request.

16. OTHER OBLIGATIONS OF THE CHARTERER

16.1 Obligations of the Charterer (Skippered Charters): The Charterer shall: (a) not leave the Yacht unattended or in the care of a third party at any time without the Skipper’s knowledge; (b) not transport persons or goods for commercial purposes or otherwise put the Yacht to any commercial use; (c) maintain the exact number of persons stated on the Crew List onboard; (d) keep the Crew List and certificates onboard with the ship’s documents throughout the charter. Matters of navigation, anchoring, and vessel handling are the Skipper’s responsibility under the Charter Party Terms and are not obligations of the Charterer.

16.2 Legal & Safety Compliance: Promptly inform the Company of any changes in crew members or passengers. Fully respect legal regulations of the host country. Not participate in competitions or regattas without written consent from the Company. Adhere to mandatory control intervals during cruising. Take all safety precautions to keep the Yacht in good condition and avoid damage or towing. Not leave port if forecasted wind exceeds 22 knots or if port authorities prohibit departure. Avoid unnecessary strain on masts, sails, and ropes and respect weather conditions. Plan navigation so that two days before arrival, the Yacht is approximately 40 NM from the check-out base. Not navigate the Yacht at night, meaning the period between sunset and thirty (30) minutes before sunrise. Inform the charter base manager of the Yacht’s exact location during severe weather conditions. Not operate the Yacht under alcohol or illegal drugs, and no illegal drugs are allowed onboard.

16.3 Conduct & Environmental Responsibilities: (a) Avoid excessive noise in marinas, harbours, or other mooring locations. (b) Not anchor or approach unauthorized locations. (c) Respect privacy and night-rest rights of neighbouring vessels and houses. (d) Not embark pets on the yacht. (e) Avoid overnight stays or navigation in the west part of Corfu, Paxos, Antipaxos, Lefkada, Kefalonia, Zante without prior approval.

16.4 Liability: The Charterer assumes responsibility for the conduct of all guests onboard. Breaches of the Charterer’s obligations under these Terms or the Charter Party Terms allow the Company to: (a) deduct between €100 and the full Security Deposit, depending on the severity of the breach; (b) claim indemnity for the full amount of any incurred damage beyond the Security Deposit, where applicable. For the avoidance of doubt, this Clause 16.4 applies only to loss, damage, or liability arising from the willful or negligent conduct of the Charterer or his guests. It does not apply to loss or damage arising from the Skipper’s professional navigation, seamanship, or operation of the Yacht on Skippered Charters, which is addressed exclusively under Clause 15 of the Charter Party Terms and the Company’s insurance.

16.5 Supervision of Children: The Charterer shall ensure that any children in his party are supervised by an adult or nominated guardian at all times during the charter. For the avoidance of doubt, neither the Skipper nor any other crew member provides childcare or supervision of children.

17. BROKERS

Charter prices include Agent’s commission applicable on the charter fee net of VAT (i.e. on the amount of final charter price after VAT has been deducted). Optional & compulsory extras and additional services are non-commissionable. Broker’s commission shall be deemed to have been earned when the charter is fully executed, and charterer is not eligible for a refund. Broker’s commission shall be retained on a pro rata basis, when charterer is eligible for a refund as per SAIL2DAY terms. In any event of charter cancellation or curtailment, broker’s commission shall automatically be adjusted on a pro rata basis. Agent Commission Invoice to be issued to Yacht Owner company (details to be provided) – 30 days prior to charter. Bookings accepted from EU-based businesses subject to having mandatory VIES registered VAT number. Commission invoices must be delivered to SAIL2DAY within 7 days from issuance date; invoices received past due will have to be cancelled and re-issued by issuing Agent. SAIL2DAY reserves the right to, without liability, at any time cancel a booking because Agent has not provided their commission invoice in a timely and compliant manner.

18. PRIVACY / GDPR

The Charterer acknowledges that the location and operational data of the Yacht may be recorded and transmitted electronically to the Company, base, or insurer for safety, operational, and insurance purposes. The processing of such data is fully compliant with GDPR (EU 2016/679) and the Company’s Privacy Policy. The use of this data does not release the Charterer from any obligations under these Terms.